Mini case - solution made by summer interns

Genus customer case banking and finance computer on table

SpareBank 1 Finans Nord-Norge’s smart move to boost efficiency

Genus customer case banking and finance person writing on computer

2 interns

created the solution

5 integrations

cut costs

5 weeks

to create solution

Introduction

SpareBank 1 Finans Nord-Norge (SB1) faced issues with managing data spread across multiple sources. Each source had its own login, making access complicated and slow. To address this, SB1 decided to create a single search tool to help both employees and customers.

Challenge

Handling multiple data systems

SB1's data setup had various systems, each with its own design. Workers had to switch between these systems to collect full details about a client or project. This made tasks time-consuming and sometimes led to errors.

Solution

Introducing a unified search tool

SB1 developed a new search tool that pulls data from all these different systems into one place. Employees only need to search once; the tool gathers and presents all the necessary information. This change made data access easier and reduced the costs of using third-party systems.

Result

Quick benefits and room for future growth

Within five weeks of starting the project, SB1 began using the new solution. They immediately noticed cost savings and a faster workflow. The streamlined process also allows the team to concentrate on more significant projects. Plus, this system is designed to be expanded with more features and automation down the line.

About

SpareBank 1 Finans Nord-Norge is a part of the SpareBank 1 alliance and specializes in various assets, like vehicles. They have about 40 employees with an office in Tromsø.

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