Insurance
Insurance claims processing made simple with Genus.
Ready-made applications for insurance
Complete solution
Claims Processing
While straight-through processing (STP) is the goal for many, combining manual claims processing with process automation reduces processing time significantly for the most complex and time-consuming claims.
Health assessment
Health Declarations
Create a comprehensive solution for processing health declaration forms, from submission to approval or denial. Keep health data secure and comply with health standards using Genus.
Complete solution
Insurance Claims Submission Forms
Create interactive submission forms for all types of claims with validation to ensure customers provide accurate information, reducing the likelihood of missing essential details after submitting a claim.
Automation
Straight Through Processing - STP
Seamless automation accelerates claim processing, ensuring accuracy, reducing manual intervention, and expediting settlements for satisfied customers and more efficient operations.
Case management
Recourse
Provide support for recovering money from third parties as part of the claims process. Incorporate the process into a system to achieve a higher recovery rate.
Case management
Questionnaire Management
Establish a generic questionnaire management system for customer inquiries. Create new submission forms to quickly introduce new claim types.
Customer portal
Self-Service
Customers often want to know the status of their claims. Allow them to track their claims and communicate directly with claims adjusters. They should also have access to historical claims.
Case management
Document Handling
Genus includes built-in document management through cloud storage for storing physical documents and file management as an integral part of applications. Open, edit, split, scroll, save, and close all types of documents associated with a claim.
Automation
Automated E-mail Handling
Make rules for incoming emails to shared mailboxes, ensuring that emails are automatically assigned to the correct claim based on their content.
Case management
Insurance Investigation
Replace Excel and Word documents with a claims processing system for investigating suspicious insurance claims. This enhances control over investigations, maintains a log of past cases, allows for alerts from external partners, and includes blocklists.
Security in insurance
Authentication
Integrate with Microsoft Entra ID and other authentication protocols. Verify support for your two-factor authentication mechanisms.
Validation
All constraints, validations, rules, and security must be enforced on the server side, while UX convenience and nice-to’s can be added on the inherently untrustworthy client.
Audit trail
Maintain an audit trail that logs all vital Create, Read, Update, and Delete (CRUD) database operations. Store these logs in a persistent database.
Use permissions and privileges
Use permissions and privileges to specify allowable actions and accessible data. Ensure the platform accommodates security groups and configuration of both users and groups.
Selected experts in insurance
OLEIV
“ I enjoy the process of replacing old systems step-by step.”
YANN
“I love to set up processes that help companies fight insurance fraud.“
ANNA
“ I enjoy automating manual tasks to reduce processing time.”
ANDREAS
“I am passionate about Universal Design, a service is better when it is accessible for all.“